There has been massive long-distance fiber cable deployment, expansion, and relocation across the world. These activities have improved internet connectivity, voice communication, and the flexibility of interconnectivity within the telecommunications space. EESPL is specialised in Optical fiber infrastructure, Access Network, FTTH, IBS. Our Geographical presence is mainly at Eastern part of India and we are in the phase of expanding of services to other part of India also. As a Telecommunication solution provider, the company have implemented several green field projects of optical transmission network, executing turnkey OSP work for NLD and access network. We provide NLD Maintenance service with our outstanding system matter experts.

Fiber deployment comes with processes and procedures which, when not strictly adhere to could be a potential for threat to the entire project. The project involves multifunctional units and hence requires more comprehensive consultation. Challenges in fiber deployment can be classified into technical and managerial difficulties..  Underground fiber optics cable is mainly laid along highways and by city roads. However, in an environment where the building comes up without authorization, planning fiber route and adhering to the planned routes become difficult.

The industry has experienced exponential growth over the last decades. Sustaining this growth hinges on efficient infrastructural deployment and management is the challenge the operators are facing . Although mobile network operators have invested significantly and strategically in fiber optic infrastructure, there has been an increase in the number of network outages caused by frequent failures in fiber optics networks such as fiber cable cuts. Fiber cable cuts have become the single most significant cause of transmission failure or disruption to telecommunication services. The challenges of frequent fiber cuts can be attributed to external factors such as dig‐ups during road construction.

• Survey of Route
• Planning for deployment, execution, administrative services of RoW
• Technical solution for First time right deployment
• Cost effective solution for maintenance

• We have efficient team for each domain who takes care of Administrative challenges relating to RoW issues, Local issues,
• Minimise fiber cuts due to road expansion or any other constructions by stringent supervision team. We have separate team who handles Technical challenges during execution of fiber network.
• We have another dedicated team for Post‐fiber deployment management.
• We provide customised solution.
• We emphasise on First time right approach, timely delivery and ensure 100% ESH Compliance with zero tolerance for Safety compliances.

The company offers Operation & Maintenance solutions to leading Telecom Infra giants of the country like Bharti Airtel Ltd, Indus Tower Ltd, ATC, Ericsson etc. To match the customer expectation, to deliver excellence, the organization houses highly skilled professionals deployed in the network for 24X7 seamless operations. The area of operation covers extreme challenging Terrence located from Hills of Sikkim and Darjeeling till Island of Sundarban, where delivery of network stability warrants extreme form of resilience.

The complicity of Telecom field operations heavily depends on the geography/terrain/weather condition and the local Environment and all are in abundance in West Bengal. West Bengal is known for having treacherous weather phenomena like Nor’wester and seasonal cyclones, Those Impact the cell sites and even state Infrastructure like Electricity and access roads adversely. The Telecom Circle is having Hills, Sea, Islands of Sundarban along with International like Bangladesh, Nepal, Bhutan & China and domestic borders with States like Orrisa, Jharkhand, Bihar, Assam, etc. those speaks of the volume of challenges at hand.

Operation is all about having a dedicated and disciplined, with seamless alignment and clarity of communication, that leads to Uniform Way of Working (UWOW). We mentor the team to ensure that our foot soldiers are always aligned and table execution as per well laid down SOPs, to meet customer expectations.

The Retail Market sector in India has gone through a sea change in the past two decades. With the modern retail format or shopping malls catering to the urban and suburban population along with super markets, departmental stores, etc., India has emerged as one of the largest retail market economies of the world. And it is rapidly growing and evolving with time. The organized retail market is expected to increase from 12% in FY 2019 to 25% in FY 2024. There are several factors involved in this remarkable growth, including increase in income of average Indian employee, brand awareness, exposure to international lifestyles, and so on. Nonetheless, the fact remains, modern Indian buyers’ taste and demand for consumer goods and customer service has evolved significantly. And to meet this speedily changing and increasing demand of consumers, Retail Market companies need to be more than adept with the latest technologies and automation.

As India is becoming a lucrative market for global retail brands and home-grown businesses are also vying for customers, retailers need to pull out all the stops if they want to survive in the age where internet delivers everything at our doorsteps. In order to deliver exceptional customer experience and keep pace with the latest trends, enterprises must possess state of the art technology, AI, data analysis and digitalisation to transform their sales, customer service, backend operations, etc. To tackle such increasingly challenging task, today’s retail organisations are opting for outsourcing their internal network management to an MSP or Managed Service Provider.

In short SLA is a documented record of all the obligations that a Managed Service Provider owes to its clients, the metrics that dictate the service standards, and terms of escalations and penalties. It is a form of guarantee that safeguards the interest of both the parties involved.

As a visionary, we had foreseen the immense growth and opportunity in the Retail Sector and decided to align with it by offering our expertise. At present we are partnering with the largest retail chain of the country by providing them SLA driven managed services across West Bengal. We are hoping to expand our territory and venture out to other states in near future.